you have my Word
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We' re sorry to see you go. We' d appreciate a couple of minutes of your time to let us know why you' re leaving.
I Why did you cancel your Office 365 subscription?
IE: It is tad expensive curl need ta cut cost
IE: It is a trial and I' m not ready ta purchase
Ell am not using all pf the subscription features (Skype, Skydrive, etc)
Ell prefer a pf the new Office
Ell need rights
Ell experienced technical issues
Ell experienced account pr billing issues