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tombobbusama

Last status update:
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Date Signed Up:10/12/2013
Last Login:7/28/2016
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Highest Content Rank:#869
Highest Comment Rank:#271
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Level 128 Content: Respected Member Of Famiry → Level 129 Content: Respected Member Of Famiry
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Level 292 Comments: Post Master → Level 293 Comments: Post Master
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Content Views:258073
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latest user's comments

#14 - >Dwayne >Kanye The y and the n are in a dif…  [+] (1 new reply) 11/11/2015 on Dwayne West +15
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#16 - bluerangermartin (11/11/2015) [-]
because the person thought it was "Dwanye"
#8 - tbh I just wanna mess around with the character creator 11/11/2015 on Anons Fallout 4 face +3
#101 - Oh yea, I can take orders and take payments at the same time. … 11/10/2015 on Tumblr 0
#100 - m8 my store has two drive through lanes. Most of the time,… 11/10/2015 on Tumblr 0
#99 - I dunno if its the same in america, but here, we're supposed t…  [+] (1 new reply) 11/10/2015 on Tumblr 0
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#102 - danniegurl (11/11/2015) [-]
For us they want to get it as low as possible pretty much, one person per job, but usually one person doing multiple jobs.
#20 - orig link 11/09/2015 on Animemes +1
#4 - Anyone know what actually happens in source? 11/09/2015 on When you hittin it raw... +1
#5 - At work today I realised that "offensive" is just a …  [+] (16 new replies) 11/09/2015 on Tumblr +53
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#95 - thisisspartah (11/09/2015) [-]
>>#93, as i said in comment 93, i feel your pain, but i have 2 lanes of people to sort out, ive learnt to be able to listen to one customer at the window and at the speaker at once, because people never know what they fucking want i have ample time to cash a customer at the window while the one at the speaker umms and ahhhs
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#101 - tombobbusama (11/10/2015) [-]
Oh yea, I can take orders and take payments at the same time.

But taking orders and taking another order is just too much mental juggling for me. I'm stressed out enough as it is.
#53 - bagononsense (11/09/2015) [-]
Something similar happened to me recently like this. I'm a manager at a sonic and as I was closing the store two customers drove up about 3 mins before close and ordered wings which take about 8 mins to cook and prepare fully. It was past the time the we needed to be open so usually we would turn the lights off but we waited because there were people waiting outside, It'd be rude right? So we left them on.

After their food was done my cook had the grill off and most fryers down, when this asshat of an old guy came in the drive thru. I answered and apologized saying we were closed, he replied by starting to order. I repeated saying sorry, but we are closed. He snaps and says "then why are your lights still on??" I explained we were waiting to finish an order for customers who came before we were technically closed. Then he just says "I want a milkshake" so I obliged, they aren't so hard to make so I was polite and went through with it.

When I was done I came to the window and told him his total and he gave me the money, but when i gave him his change he snatched it from me with a grumpy look. I gave him his shake and he snatched that as well and said with a grimace "You should turn off your lights when you close" And I'm just sitting there like what the hell I told you what happened, you grumpy twat.

I understand that you may be hungry or that you just may have wanted a shake, but seriously? Who needs a shake at 12am, what were you doing old sir that you needed a shake that badly at 12am.
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#47 - uguuu (11/09/2015) [-]
"Offence can never be given only taken."
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#41 - xdiabolicx (11/09/2015) [-]
Since when the fuck do people drive up to the speaker and just start blabbering their order before hearing the person taking your order acknowledge the fact that you are there? Why do these people exist.
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#93 - thisisspartah (11/09/2015) [-]
my store (im not op) has a recorded message that says "hello welcome to mcdonalds please place your order," so if im serving a customer at the window i cant hear the guy at the machine, also doesnt help that my store has 2 lanes so 2 people can be blabering while one is blabbering at the window and i have to deal with all 3
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#97 - xdiabolicx (11/10/2015) [-]
Oh shit dude I'm sorry to hear that. That's gotta be the stupidest move on managements part.
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#98 - thisisspartah (11/10/2015) [-]
nah, its crack up to go into their lane and be quiet and wait for them to say their entire order then go in and say 'hey please place your order" while refraining from cracking up laughing
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#100 - tombobbusama (11/10/2015) [-]
m8 my store has two drive through lanes.
Most of the time, we have one person per lane. When it's really busy, its like, one person for one lane, one person for the other, and another taking payment at the window.

Past like, 10pm, I do all three jobs.

One of our drive through speakers is so loud that I can actually hear it in the other headset like an echo. Unfortunately, this has meant that I've said "Hi can I take your order" to one person, both lanes have started giving me their order, and then the person at the window has said they need to add something.
Was very fun 10/10 would do again.
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#35 - jagerhaus (11/09/2015) [-]
That sucks but its pretty frustrating when you get put on hold without notice.
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#21 - danniegurl (11/09/2015) [-]
When something like that happens, I'd always say "one moment please" before dealing with the customer at the window. Most people took that as a sign to just keep talking.
#10 - anon (11/09/2015) [-]
To be fair, McDonalds should staff better. How many customers does each drive through get a day?

But that's no excuse to be an asshole. The right person would call MCDHQ and compliment you on handling the overload, and advise better staffing, maybe run by you.

I also think shitty people are generational. People born in the 50s, 60s, and 70s are especially shit in alot of cases. Those people raised on the "Customer is always right" even though they dont understand the phrase. It's not a permission slip to shit on people because you have a wallet. It means "we'll do whatever we can to keep your business, as long as it doesnt hinder ours".

When I was younger, I worked a retail job at an electronics store. Some bitch came in to return an RC car her son had driven into the pool. She had a protection plan. She demanded a full refund, plus a second car. I explained to her that wasnt in the terms, to which she spouted a ton of insults about how I had a dead end job, and didnt know how to treat customers. She wanted to speak to the manager, which I promptly got the manager from the back room.

My manager though was overworked, overstressed, and well outdone. We had to let a ton of people go the week before for theft, and it was essentially me, her, and one other person that worked on the 2 days I didnt. She spoke to her, apologized, and said she'd get me to apologize. When she came back, I told her I wouldnt do it, took off my uniform, and started to walk out on the job. My manager stopped me, went out to the floor, and told the customer to leave. That she would rrather lose a fraud of a customer (literally the words) then her only backing employee right now.

See, me leaving meant no one to work the floor, which meant a greater loss in business. They'll gladly put on a show to keep some cash when needed, but in the end, it's dollars to cents.

Side story, it was an electronics chain. My manager passed the camera image across the stores in the state advising them not to work with them. She was thrown out of 4 stores, and was told to "shop elsewhere" by the regional manager when she called in.

Customer is always right, until you're costing money instead of spending it.
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#22 - danniegurl (11/09/2015) [-]
They essentially understaff. They call it the bare minimum, and it's done on purpose to save money. They're not going to change that, no matter how many suggestions they get.
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#99 - tombobbusama (11/10/2015) [-]
I dunno if its the same in america, but here, we're supposed to have a certain amount of employees per profit we make.
I dunno how they do the maths, but it works out about 20% labour is the standard go-to staff amount. Too much and there's not enough to do, too little and everyone gets fucked.

My store has 15%.
We're running with a quarter less than we need. AND we're the busiest Mcdonalds in the area.
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#102 - danniegurl (11/11/2015) [-]
For us they want to get it as low as possible pretty much, one person per job, but usually one person doing multiple jobs.
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#8 - captainfuckitall (11/09/2015) [-]
That's exactly it, and why what people find "offensive" cannot be trusted, because even if they're being offended on behalf of another person, it is them who feels that what you said SHOULD be offensive.

The problem is interpretation. Regardless of what you said or why, they believed what you had done to be offensive, and thus, were offended. If this does nothing, I hope it provides you with comfort knowing it is them that actually want to be offended.
#52 - ****** losers 11/08/2015 on Born 0
#67 - Woah there guys, dont wanna overthink things so hard. Might lo… 11/08/2015 on Saitama has cancer +2