>be me, 25 year old white cis male
>uneducated and never learned a proper profession
>slaving away in callcenter tech support for local ISP
>"I can't write any e-mails anymore"
>sounds like internet down. This is gonna be easy
>after endless testing and trying to find the source of the problem I ask if he can write anywhere else
>"Oh, seems like I can't write in a word document either"
>find out customer is using a wireless keyboard
>"I've had it since two months, it can't already be broken"
>customer hasn't changed batteries in two months. I should have known
>spend the next 20 minutes explaining to customer why a wireless keyboard requires batteries and why his ISP has nothing to do with that