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Customer

HON CUSTOMER SERVICE WORKS
Excuse me. I said It Eh hug! Let me lust turn
bit of in on the. bottom. off physics and tell 'tht
Why is Thais: an ‘top? 3:: to stop '
Seany about that! Herc. take
M Fap_ ED. m thus: "tatt giftcards. Please
dens give. us Austar an Yeap,
THE is ALWAYS RIGHT!
EVEN WHEN THEY' RE wanna)
...
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Submitted: 09/18/2013
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Comments(192):

[ 192 comments ]
What do you think? Give us your opinion. Anonymous comments allowed.
#1 - anonymous (09/18/2013) [+] (16 replies)
You deserve it, you could at least have figured out an answer that didn't insult the costumer's intelligence.
User avatar #2 to #1 - leglesslegolegolas (09/18/2013) [-]
"Sorry, we're all out of non floating ice"?
#3 - sniffythebird (09/18/2013) [+] (9 replies)
I can safely say everyone who says "the customer is always right" has NEVER worked in retail. After years of working as a cashier, I have way more respect for people working in retail than most others do.   
   
The 			****		 I've dealt with from customers at times.. I still don't get why employees have no moral right to do anything but treat the customer as king. Then again, there's the occasional customers who have worked a similar job before and are 50x more polite than the average customer, and those are always appreciated.
I can safely say everyone who says "the customer is always right" has NEVER worked in retail. After years of working as a cashier, I have way more respect for people working in retail than most others do.

The **** I've dealt with from customers at times.. I still don't get why employees have no moral right to do anything but treat the customer as king. Then again, there's the occasional customers who have worked a similar job before and are 50x more polite than the average customer, and those are always appreciated.
#9 - Lintutu (09/19/2013) [+] (5 replies)
>Be working in HEB as cashier(Grocery store in texas)
>It's a sunday, our busiest day
>Mexican family goes through my lane with 2 MOUNTAINS full of **** in their carts
>I don't have enough room to stack this **** to the side, let alone bag it
>Pause my scanning every now and again so i can bag their stuff and make room
>I tell them "hi how are you?" and "Did you find everything ok?" Typical cashier line
>they stare at me blankly, they don't speak a lick of english
>ok, keep scanning and bagging their stuff until i'm finished
>they call over a manager and actually start yelling and complaining about me in spanish (they kept pointing and looking at me)
>manager tells me that they said i wasn't courteous to them and bagged their stuff insufficiently
> **** your family, i smiled and everything you just don't speak english, and i packed your stuff as carefully as i could
>mfw i got someone that doesn't speak english complaining about me
>mfw maybe you should ******* learn english
User avatar #23 - vanoreo (09/19/2013) [+] (1 reply)
Working in customer service has taught me one thing:

Customer Service is knowing how to tell the customer to **** off in a way that makes them want to come back
#13 - rambomanthree (09/19/2013) [+] (9 replies)
I just finished a job interview at a grocery store with a stock/retail position..

and **** like this makes me nervous.

What should i expect?
User avatar #14 to #13 - sniffythebird (09/19/2013) [-]
Customers interrupting you while you're the most busy, and then they ask you stupid questions and want you to help them with stupid things.
#12 - include (09/19/2013) [+] (16 replies)
I love hearing interesting retail stories? Got anymore.   
   
 I am such an asshole
I love hearing interesting retail stories? Got anymore.

I am such an asshole
#72 to #12 - kikekicker (09/19/2013) [-]
>Start of summer
>Get job as a ride operator at local amusement park
>Work Kids rides
>Some rides the parents can ride with their children
>Some rides also can't handle ham planets
<Some parents are ham planets
>Busy day
>1 child 5 adults
>All overweight
> ******************** .jpg
>Ride won't start
>Tell lard tards one of them needs to get off (miracle that only one needed to)
>They try their hardest to make it work
>Doesn't work
>3fat5me
>The Lard-tard clan single out the weakest.
>Weakest Lard-tard starts to cry
>Spawn starts to cry
>Everyone's crying up in this bitch
>Awkward for other guests
>Smile and start ride.
Mfw they cried all through the ride.
#69 - orangerage (09/19/2013) [+] (1 reply)
> Employee goes on yelp.
> Give one star review detailing this experience as the customer.
> Manager sees.
> Loses 500 bucks, an employee, and still gets a bad review.
User avatar #93 - robertolee (09/19/2013) [-]
I lost my last job in retail because the shop I worked for went into administration, we couldn't accept returns so one woman got very angry and threw a pair of high heels at me from a distance, narrowly missing my head and hitting the girl next to me who is the most polite, decent person I know. I flipped out, ran round the counter, grabbed her by the back of her neck and dragged her out the shop and told her to **** off. They then told me I was fired for assaulting a customer, it really was worth it.
#68 - TheBigGummyBear ONLINE (09/19/2013) [-]
Working at Maccas.
This post is probably the most accurate way you can put it.
Customers are assholes, they usually are wrong and they know that more than anybody, but they exploit the employee's weakness. That weakness being, if they say anything back to the customer no matter how wrong the customer is that employee would probably get fired.

The worst case I've seen is a guy orders a 10pack nugget meal, sits down, scoffs half the nuggets at the table directly in front of the counter where we could see him. He comes up and says we only gave him 5 nuggets when he paid for 10. The manager didn't see him do this, but we did and we insisted that he's trying to scam us and it was a dick move, but the manager following procedure like a brainless zombie gave him a whole new 10pack and gave me a warning slip for inappropriate customer service.

TL;DR: Customers are always 'right' only because the employees dont want to get ******* fired.
User avatar #77 - ocarr (09/19/2013) [-]
I worked the stock room/back room at Target and was walking through the store to the break room. A lady stops me and asks for help, i explain i don't know where everything is out front, expecting her to get mad at me as countless other people had done. Usually I got "But you work here..blah, blah bitch bitch." and she says "Oh, that's ok we can figure it out together." Thank you, Partially deaf lady looking for a vacuum for not being a bitch....idk why I just bored you guy's with that...I'll go now
#51 - foreveraloneninja (09/19/2013) [+] (3 replies)
What about instead of being a smart ass prick you could explain ice does not float.... You know and not risk your superiors being a dick to you since you were kinda being a dick to the customer... If you say something along the lines of 'I'm sorry but in this particular drink ice does not float so it would be impossible for me to keep it afloat.' rather than 'Oh please, let me turn off the laws of physics blah blah blah *condescending nature*'... Even if the customer is dumb as bricks you wear a smile and serve that idiot whatever the **** they want
#52 to #51 - fuckoatmeal (09/19/2013) [-]
** *********** rolled a random image posted in comment #29 at Miley ** ...because ice does float...thats the joke....to make it funny...
#46 - mrstalin (09/19/2013) [+] (1 reply)
Oh god, I may work fast food (fast food) and not retail, but I still get retarded **** like this, especially since 99.9% of the time my managers put me on the drive through, and my town is 95% rednecks, 5% marshallese pacific islanders. Haven't had anything big enough for a greentext story yet, but it still gets interesting. So far this kind of thing is what happens:
>Rednecks who see someone clearly not redneck, instantly see this as a reason to curse out loudly in the middle of the drive through and still get upset when you show the slightest bit of annoyance or discomfort
>People who feel that your presence is beneath them and refuse to talk to you except to tell you that you got their order wrong because they changed their mind about what they wanted as they get their food despite hearing their order three times before getting it
>People who curse at you because you talk fast
>People who curse at you because you sound fruity
>People who curse at you because they want more sauce
>Decent people (10% of our customers at the most)
I like my job, my managers are nice and funny as hell most of the time, occasionally catch adorable lesbian couple kissing in managers office which is always cute to see, decent pay for fast food, but god damn I hate the customers sometimes.
#39 - tasomo (09/19/2013) [-]
I'll just leave this here...
User avatar #17 - klavikothethird (09/19/2013) [-]
#161 - mattdoggy (09/19/2013) [-]
&gt;be working at grocery store   
&gt;lady comes in and buys her usual steak and lobster with food stamps while complaining food is too expensive   
&gt;she asks for a box of  &quot;Garstha Veega smokes&quot;   
&gt;i search high and low and inform her we don't have those, i'm deeply sorry to inconvenience her and offer to call other stores to see if they have them   
&gt;she curses me out and gives me an evil look as she walks away   
&gt;I brush it off and get back to work   
&gt;A few hours later her husband comes back and tells me to come over to him while he's on his rascal   
&gt;thankfully he was so fat, drunk, and ill spoken  basically spoke such hood rat languag  that i couldn't understand him   
&gt;the only word i understood was Garta vagey   
&gt;&quot;I'm sorry sir but i don't think we have any of those today, i can help you with anything else we might have&quot;   
&gt;he gestures enough for me to understand that he wants me to go check behind the counter while he watches   
&gt;he points until my hand is over something that makes him shout like a baboon   
&gt;i look to see it says &quot;Garcia Vega&quot;    
&gt;I grab a pack of those and go to the counter for him while he swears up and down at me   
&gt;i keep a smile and give lots of yes sirs and no sirs   
&gt;he snatches the cigars from me and pays by throwing change on the counter   
&gt;i have to count sticky sweaty change and keep smiling and trying to talk to him while he continues to swear at me   
&gt;After he leaves several employees tell me i was being too nice and that i should have done something while my manager told me i should have been nicer
>be working at grocery store
>lady comes in and buys her usual steak and lobster with food stamps while complaining food is too expensive
>she asks for a box of "Garstha Veega smokes"
>i search high and low and inform her we don't have those, i'm deeply sorry to inconvenience her and offer to call other stores to see if they have them
>she curses me out and gives me an evil look as she walks away
>I brush it off and get back to work
>A few hours later her husband comes back and tells me to come over to him while he's on his rascal
>thankfully he was so fat, drunk, and ill spoken basically spoke such hood rat languag that i couldn't understand him
>the only word i understood was Garta vagey
>"I'm sorry sir but i don't think we have any of those today, i can help you with anything else we might have"
>he gestures enough for me to understand that he wants me to go check behind the counter while he watches
>he points until my hand is over something that makes him shout like a baboon
>i look to see it says "Garcia Vega"
>I grab a pack of those and go to the counter for him while he swears up and down at me
>i keep a smile and give lots of yes sirs and no sirs
>he snatches the cigars from me and pays by throwing change on the counter
>i have to count sticky sweaty change and keep smiling and trying to talk to him while he continues to swear at me
>After he leaves several employees tell me i was being too nice and that i should have done something while my manager told me i should have been nicer
User avatar #113 - renreg (09/19/2013) [-]
The customer is never right, the trick is to make them think they are
#82 - butiloveu (09/19/2013) [-]
I work as at an customer support service for a program and also help programming it.   
There was one Day where a customer has called:   
'If I change the text in user interface XY and don't save it its gone, I forgot often to save it, because sometimes i must do something other really quick. Can you make it save automatically?'   
Alright then.   
Next week after a update. Same customer.   
'Whats this for an 			******		 Update i got there, I accidentally write something wrong in user interface XY an the original text disappeared and now I got the wrong text.    
Who comes up with such stupid ideas?   
Change it back!'   
Alright then.
I work as at an customer support service for a program and also help programming it.
There was one Day where a customer has called:
'If I change the text in user interface XY and don't save it its gone, I forgot often to save it, because sometimes i must do something other really quick. Can you make it save automatically?'
Alright then.
Next week after a update. Same customer.
'Whats this for an ****** Update i got there, I accidentally write something wrong in user interface XY an the original text disappeared and now I got the wrong text.
Who comes up with such stupid ideas?
Change it back!'
Alright then.






#26 - angelusprimus ONLINE (09/19/2013) [-]
I worked in a coffee shop in highschool, and owner was most awesome dude that ever owned a coffee shop.
It was this really fancy place, he would get coffee beans delivered then he would roast and prepare them himself. It was best coffee by a wide margin in a very wide area. And he knew it.
He was a lot like Soup Nazi, except he never yelled.
A guy once came to complain about how little espresso he got, and demanded i fill up a mug for him. Finally he demanded i call the manager. Owner showed up, listened to him, then took the cup from guy's hand and handed him his money back plus a dollar.
"here is a dollar, go buy yourself espresso in a gas stop, I will not waste proper coffee on you."
#136 - sphinxe (09/19/2013) [+] (3 replies)
So I start my first shift as a waitress/bar staff on Saturday.

What should I expect? Any tips?
User avatar #143 to #136 - boredomkillsagain (09/19/2013) [-]
Listen carefully and repeat each person's orders to them.

Because if that order is wrong in the slightest way and even if it's there fault, you will be sentenced to hell.
#22 - commit (09/19/2013) [-]
I was hoping for an ending where he actually turns off physics.
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