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#4 - benryx (08/12/2013) [-]
when a cashier yells at you for something, thats when you whip out the " **** you, you're paid to serve me" card
User avatar #39 to #4 - yunablade (08/12/2013) [-]
You just ****** up, 50% of funny junk has cashier-related jobs.

The other 50% still go to school.
#41 to #39 - benryx (08/13/2013) [-]
yeah i figured that out by now... i think i imagine "being yelled at" differently than everybody else. in my eyes, the cashier was top-of-the-lungs screaming at the customer that they're a stupid **** for something that was their fault, which they have no right to do
#24 to #4 - 4chan refugee (08/12/2013) [-]
I'm gonna guess you're either American or come from London.

I have worked in retail on five continents when I was travelling and without fail, the biggest assholes were always the Americans or the Londoners.

The sense of entitlement is staggering.
#20 to #4 - alegitusername (08/12/2013) [-]
Working in retail for forever, thousands of customers have bought watches from the store i work at (and people tend to have more of an attitude when they spend more than $100). under no circumstances should "customer service" snap at a customer, since it is our job to provide them service. A smooth answer can calm the fiercest of attitudes. there's a good chance that cashier lost their job. cant lose your cool at your job, gotta keep it professional.
Working in retail for forever, thousands of customers have bought watches from the store i work at (and people tend to have more of an attitude when they spend more than $100). under no circumstances should "customer service" snap at a customer, since it is our job to provide them service. A smooth answer can calm the fiercest of attitudes. there's a good chance that cashier lost their job. cant lose your cool at your job, gotta keep it professional.
User avatar #18 to #4 - westonbeast (08/12/2013) [-]
If you pull out the ' **** you, you're paid to serve me card', I dream about hitting you with a crowbar.
But I do nothing because then I'll get fired and I'm the bigger person.
User avatar #5 to #4 - xldarkking (08/12/2013) [-]
After what feels like 5 thousand customers asking you the stupidest **** on the planet, you get pretty annoyed to. Remember you have to go the process of bagging and checking out once, we have to do it about a hundred times a day. If we get annoyed, you obviously ****** up bigtime and decided to turn cunt mode on.
User avatar #19 to #5 - huewut (08/12/2013) [-]
I feel you bro. I'm not sure what you mean by bagging, but where I work, we meet at least 500 new customers every day. A customer can, in my case, consist of more than 1 person, this means I meet approximatly 800-1000 new people every day.
I work at a supermarket in Denmark, but we don't pack the bags for our customers, if that's what bagging means. We simply scan the customers wares, wait for them to pay up and get on with the next customer.
Working's tough man, that's why I enjoy spending my time on sites like these, where I feel like I can relax and have a good laugh!
Remember; You, and only you can make your work enjoyable. Sure, nice customers and coworkers help, but you only make it as fun as you do yourself.

Sorry if there was **** you didn't understand, just woke up
#12 to #5 - bkceallaigh (08/12/2013) [-]
I've worked as a cashier for about five years now, and I would NEVER snap at a customer. The questions may be stupid or ridiculous, but there's always a reason behind them. I would rather them ask a question than to just do it. If they just walked around without asking questions, I'd have to be cleaning up their mistakes. The customer is always right, whether they ask dumb questions or not. Now, I could see if it was the same person asking the same thing every day or something, but god, cut some slack...   
   
You're getting PAID to do that stuff. No one says you HAVE to bag, just quit the job if you don't like it. Don't take it out on a customer.
I've worked as a cashier for about five years now, and I would NEVER snap at a customer. The questions may be stupid or ridiculous, but there's always a reason behind them. I would rather them ask a question than to just do it. If they just walked around without asking questions, I'd have to be cleaning up their mistakes. The customer is always right, whether they ask dumb questions or not. Now, I could see if it was the same person asking the same thing every day or something, but god, cut some slack...

You're getting PAID to do that stuff. No one says you HAVE to bag, just quit the job if you don't like it. Don't take it out on a customer.
User avatar #13 to #12 - xldarkking (08/12/2013) [-]
See comment 8.
Its not questions that get to me (although any question could be answered if the person took time to read), its attitudes. Ive been a cashier for four years, not once have i snapped, and yes there were times where i wanted to. Now answer my question, or find your way out of this scenario:
It's a rainy day and your working express, a line is building up so the proverbial fire has been lit under your ass, people are in a gloomy mood and the fact that it takes even a minute to wait in line is just too much for some. Now a kid shows up in line, maybe 5-7 years old and wants to buy an umbrella. The umbrella wont scan because of an inventory error. As you try to fix the problem the man behind the kid, maybe 55-60, years old pushes the kid back and says verbatim, "Move you little **** ." in an effort to get his stuff scanned and get on with his miserable life. What do you do?
User avatar #42 to #13 - bkceallaigh (08/13/2013) [-]
In that situation, I would call up my manager on the PA system and ask for extra clerks to open their registers. I would calmly state that there is a line to the older gentleman, and that there was soon going to be more registers opened if he would like to step out of line. I would then get a Courtesy Clerk to check on the item and direct some of the traffic to the now opened registers.
User avatar #29 to #13 - skaffanl (08/12/2013) [-]
I've worked in a supermarket for some time now (but as a stock-boy) and throughout the years I've heard many stories cashiers had been through. Only one of them involved violence. It was some man who apparently gave "50" euros while he only gave "20" euros and started making a scene. He yelled he was going to kill the cashier and stuff (apparently he was pretty crazy) so now he's forbidden from entering the supermarket, simple.

The rest of stories I've heard only involved drunks and other people under the influence of drugs.

So, to make it short. Do people really cut in lines and **** ? Hell, people here let people with only 2 products go first because paying would only take 2 seconds.
User avatar #43 to #29 - bkceallaigh (08/13/2013) [-]
I've had to deal with some crazy people, and I've been in this situation. I have a keen memory and simply gave the customer the number for the head boss, and I said, "When they balance my register after my shift, I'll be sure they notify you. Please come in tomorrow and there will be a detailed record. I cannot do anything as of now, and if you'd like to speak to my manager I'll call her up for you, thank you. "
#17 to #13 - ironstrike (08/12/2013) [-]
You explain to the older gentleman, that there is a line. No matter how young that kid is, he is still a paid customer. Which, I'm sure you did.

People just want to treat other people like **** at their own expense, and expect to not get treated like **** in exchange.
User avatar #7 to #5 - cryptmate (08/12/2013) [-]
I know this probably isn't probably the best argument, but having worked in positions like this before, Part of your job is learning to keep your cool. You can't go off on one customer at the end of the day because you don't have a job you care for, it's a kind of job most people go through in life at-least once. I remember when I first started the most important rule was "Be Polite, Be Professional"
User avatar #8 to #7 - xldarkking (08/12/2013) [-]
I know that, but when customers turn into bitches.... well they get no sympathy from me atleast
User avatar #14 to #8 - countbleck ONLINE (08/12/2013) [-]
No Sympathy
yfw
User avatar #10 to #8 - xldarkking (08/12/2013) [-]
let me add that we, or I atleast, don't try to be an asshole. In fact cryptmate's comment is spot on. I don't like to be an ass, its just that when customers decide to be unreasonable.... well, it takes a toll on your mentality. Just like a positive encounter can make you preform better.
I had a customer today who didn't have enough money to pay for his order, so i offered the few dollars he was missing. He declined and pulled out a card instead, at the end of the order he shook my hand and said i had "a heart of gold". To hear that is an awesome encounter and i was able to preform with genuine happiness instead of the facade that i usually put on.
tl;dr customers mood affects cashier/baggers mood
User avatar #9 to #8 - cryptmate (08/12/2013) [-]
This really needs respect from both ends, It also goes without saying that you can't just walk into a store and start treating the staff like dirt.
User avatar #11 to #9 - vgmddg (08/12/2013) [-]
Really both sides are correct. No one should be a dick to another person.

The customer really shouldn't be a dick to the employee because they're the one serving the customer, and at the end of the day, they're a human too.

The employee shouldn't be a dick to the customer though, not just because they're contractually obligated to be nice, but because being a dick makes the customer even angrier and drives off business. It's the employee's job to show the company to be a nice place to be and have excellent customer service.

The best thing I think to do is to find a way to diffuse the situation to calm the other person down, if possible. If not possible, remember the rule of Don't Be A Dick.
#15 to #11 - cryptmate (08/12/2013) [-]
In these situations I would just act inhumanly nice, The disagreement didn't go much beyond that, smile, talking a calming and happy voice, don't be a smart ass about it, and the person will eventually come down off their rage-high.
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