As a newly promoted CSM, this post is highly relevant. Just take the **** with a smile.

When I was younger I hated the CSM, they would complain to me about wearing brown -green pants instead of brown pants, sent me home over it. During the first day I suggested switching lunch breaks with someone and instead i get a condescending talk from a CSM who was about my age.

You will either become a cool CSM who doesn't give a **** about the job (usually male) or you will be a power hungry **** who will do anything to insult you (usually female).

I plan to be a cool CSM, but I also plan to keep my scorecard. I won't straight up berate a cashier though.

Scorecard?

How many registers I need open, or how many PUT's need to be picked, or switching cashers around registers without having the system assign it first, or not doing audits.

hey me too, it's ridiculous how needy people are, I can't believe the dumb question I get all day