Attempting Mouse To Mouse Resuscitation
TECH I US/ A
Customer: "I plugged a mouse into my computer, and it died. Home I can' t get it out.”
We review for a new minutes and I deduce that he has plugged a mouse into his USB
port, but " stuck inside and wont work.)
He: "Okay, so grab the cord and try to pull on that."
Customer: “You mean the tail? That' s already in the port."
He: "Well, the cord shouldn' t be. You' re supposed to plug in the ether end."
Customer: “You mean the head? f don' t think it would fit."
Suddenly realizing what the customer has done.)
He: "Did you plug in a live mouse to your computer?"
Customer: "Yes, I believe I said that,"
I put" customer on haki For several minutes. when I recover I realize I dont know
what to tell the customer I can’ my supervisor who instructs the customer to bring the
faptop into a repair shop. I get the customer back on and tell him this information.)
Customer: "But Mickey' s gone for good now, right?"