Clients From him
We were preparing for an move and had notified our clients well
In advance that we would be unavailable for a period days.
The day before our move...
CLIENT: I need you to be here to start the sale, monitor It, and then close l
when ts done!
ME: I notified you over a month ago that we would nobbe available. were
moving. You acknowledged that and agreed to hold offen the sale until our
move was complete.
CLIENT: I know, but I' changed my mind. This Is the bendertime forthe sale
and really, ts completely unprofessional ofyou to move In the middle ofmy
ME: I' m not sure what to say - ts catlike I can change our move date. our
house has been sold, the truck has departed, and we have to be at the new
house In Inst a few days.
CLIENT: Well, let' s figure out why you can' t change your move date. Maybe you
could postpone l until the busy season Is over. I think we agree that would be
the best thing to do.
Me: Hi, how can I help you?
Client: whats your companies phone number?
Me: Our phone number ..?
Me: The numberous Inst called.
Client: Thanks) (Hangs up)
Client' s feedback on an Icescream Images proposal for a printed ad:
I how the whole Image looks, musthave In mind that we are going to
come outwith this Icescream Ad In winter, during the Christmas Holidays.
For you to understand, we actually want the Image to transmit a 'warm winter
feeling', so, just make the Icescream look alittle bit hot, and we' ll be ."
I Inst checked Google Analytics. The visits from Saudia Arabia and Russia
concern me as I Inst replaced my computer because . Is there any way to
can you make the menus on the site only work when the someone
wants to use it? We just don' t want them to move over the menu and l pops
out by mistake."
A client came to me with a problem regarding her email, saying that she "couldn' t
find them anywhere". After several minutes of her attempting to articulate what
her problem actually was, it became clear that she was save her
emails to her computer and then be able to find them again later.
I asked herto walk me through the process ofspring an email:
1) Open email on computer
2) Print Email
3) Run a software suite for an printer.
4) Scan the document.
That' s when I found a "Scanned" folder containing 438 scanned email messages!
CLIENT: "I your proposal, but I thought about l overnight and I feel
that getting a website is really a last resort."
ME: "What do you mean?"
CLIENT: "Like If someone' s business is failing, they would want to advertise and
maybe get . But since my business Is Fme, I don' t want to send that sort
of message to my customers."
A pair and their son wanted portraits done. Though I suggested
they take one together (in complimentary outfits), the mother refused.
CLIENT: I don' t like my photos, you need to retake them.
CLIENT: For one thing, you don' t have any photos ofthe three Mus, and for
another, my boobs are hanging out in every photo.
ME: You didn' t want to take any photos with your ex, and you chose your
CLIENT: so? I expected you to Inst cut him out and put him in pictures with
me. You didn' t tell me my boobs were showing, why can' t you Inst draw a
shirt on me?
ME: Do you rememberence you asked for no retouching as it is an
ME: Do you own a mirror?
ME: Do you understand where I' m this?
CLIENT: No. Are you goingto tell my son why there aren' t any pictures Mimi:
mother and father together?
Me: ", we' pushed the site live."
Client: "Why Isn' t the site #1 on Google yet?"
Me: "we Inst pushed allive iive minutes ago."
Client: "Optimize the fireball/'
Me: "I' m sorry? Do you mean the firewall?"
Client: "I need more hits NOW, so I need you to optimize the fireball. I know
what I' m talking about!"
Me: "We' ll get right on it."
Please be sure to print the cover and the table at the front ofthe
book, then after the table of contents print the chapters in this order:
AA No really?