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My Grandma vs. Technology (Description)
***2 minute pause***
Me: What do you need help with?
***3 minute pause***
Me: Do you want me to come over there?
***2 minute pause***
Grandma: (Impatiently says) Are you coming to help me with my computer or not?
Me: Okay, I'm coming, I just didn't know what you wanted.
***Walk to her study where she is on her piece of **** Dell with Vista***
(I just updated her from Internet Explorer 8 to Internet Explorer 9 yesterday)
Grandma: Why can't I get to google?
Grandma: I can't see my favorites.
Me: Type in google.com
Me: ***sigh*** Click the star up there. ***points to star***
Grandma: What star?
Me: The one i'm pointing to.
Grandma: ***clicks home***
Me: No grandma, the star, not the home.
Grandma: ***clicks star*** Why is it on the right side? (Referring to favorites list)
Me: Because this is the new version of Internet Explorer.
Grandma: Well, I want the old one back.
Me: You can't, because you won't be able to use your email. (Optimum Online no longer supports IE8)
Grandma: Okay, now why can't I see all of my icons?
Me: What icons?
Grandma: The ones for Microsoft Office.
Me: You mean your desktop?
Grandma: No, my desktop is here. ***taps computer with finger***
Me: No, Grandma, those icons on the screen are on something called the desktop.
Grandma: I don't care what it's called, I want my Word back, why'd you delete it?
Me: I never deleted it.
Grandma: Yes you did, now I can't see it.
Me: Grandma, Internet Explorer is maximized, that means your icons are behind it.
Grandma: Okay, how do I fix it?
Me: It's not broken, all you have to do is click the little horizontal line at the top. ***points to minimize button***
Grandma: ***minimizes Internet Explorer*** Oh, there they are.
It took me 5 ******* minutes to teach my Grandma how to minimize internet explorer, and that's not even what she originally needed help with.
Why the **** does she own an AS/400? (Picture is just the control module for her AS/400, picture linked below shows what the whole AS/400 system is)
http://www.starringthecomputer . com/snapshots/23_as400.jpg
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