E-mails. . Me: "How can I help you today, ma' am?" Client: "Is femail internet"? Me: "I beg your pardon?" Client: "Is femail on the internet? I have no internet
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Me: "How can I help you today, ma' am?"
Client: "Is femail internet"?
Me: "I beg your pardon?"
Client: "Is femail on the internet? I have no internet, can I still read my email?''
Me: "Well yes, you must be able to get online to view your femail."
Client: "Oh, dear. I can' t see my femail."
Me: "Well, let' s see. Can you open up Internet Explorer for me and tell me what you
Client: "Open what?"
Me: "Your browser, can you open up your browser?"
Me: "What you click on when you want to browse the internet?"
Client: "I don' t use anything, my computer on, and rt' sthere."
Me: "Okay. Do you seethe little blue 'e' icon on your desktop?"
Client: "You mean I have to start writing letters again?"
Client: "I don' t have any pens at my desk. Ijust want my femail again."
Me: "No, ma' am, your desktop, on your computer screen. Can you click on the little
blue 'e' on your computer screen for me?"
Client: "Oh, this issoo much work. I' m too upset. Just send me my email. Can' t
you send me my email?''
Me: "I/ , ma' am. Can you tell me what color the lights are on your router
right now?"
Client: "My what?"
Me: "The little box with green or possibly a couple of red lights on it right now - ts
most likely near your computer?"
Client: "Lights and boxes, boxes and lights, just get my femail for me.
Me: "My test is showing that you should be able to get online right now. Can you tell
me what you' re seeing on your computer screen?"
Client: "ts been the same thing for the last two hours."
Me: "An error message?"
Client: "No, just stars. ts black and moving stars."
Me: 'Cdo you see your mouse next to your keyboard?"
Client: Wes."
Me: "Move it for me."
Client: "Move it?"
Me: "Yes. Move it"
Client: "My email!"
...
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Views: 38986
Favorited: 166
Submitted: 08/29/2012
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Comments(174):

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#7 - CaptinAwesome ONLINE (08/30/2012) [+] (8 replies)
<--her
<--her
User avatar #8 to #7 - therealpokemon (08/30/2012) [-]
No, if she was doing that then the screensaver would have gone away.
#33 - winniedawho (08/30/2012) [+] (4 replies)
its hard to be serious but, guys, when looking into something, you should look into it first by "looking the the other's point of view". Imagine an old woman who never used computer in her life, but since his son gave him a computer, he tried to use it and of course since he doesn't know how to use it, he asks questions. therefore, we shouldn't act like we're the most intelligent being the world had ever conceived.
User avatar #42 to #33 - taternutz (08/30/2012) [-]
Your hypothetical old person got a sex change in the middle of you comment.
#29 - thebukman (08/30/2012) [+] (3 replies)
#40 - trollmum (08/30/2012) [+] (1 reply)
This was painful to read...
#99 - kornadth (08/30/2012) [+] (2 replies)
**kornadth rolled a random image posted in comment #2589 at sports ** MFW i read this while on the phone with user who can't access emails and we are waiting for reboot to be finished
#47 - lookatmyhouseofwax (08/30/2012) [-]
HFW call is over
User avatar #1 - tenaciousjon (08/29/2012) [+] (2 replies)
Jesus Christ, I wouldn't be patient enough to deal with people like this. It's amazing how much people think you can do on the internet. They think you can just fix anything or do anything in 3 seconds and have everything perfect.
#100 - SilentRaver (08/30/2012) [+] (2 replies)
It's not the fact that old people are ignorant of computers that frustrates me, they have an excuse. It's when they ask for your help, and then they refuse to listen to your instructions because they don't immediately understand the purpose of them, and therefore assume you're one of those rascals trying to scam them or mess things up. Because they're older and that must mean they know more than you. Maybe about life, lady, but this is computers, where lives go to die. So listen to us when it comes to email damn it.
#44 - elise (08/30/2012) [-]
computer's face when
computer's face when
#41 - wafflemix (08/30/2012) [+] (1 reply)
#104 - draezeth (08/30/2012) [+] (1 reply)
Comment Picture
#128 - overwulf (08/30/2012) [-]
His face when.
User avatar #15 - thereisaguy (08/30/2012) [+] (1 reply)
****** old people man
#112 - patriotpenguin (08/30/2012) [+] (6 replies)
&gt;mom buys notebook   
&gt;first day with new notebook   
&gt;belives everything someone sends her    
&gt;in less than a day she picked up 10-15 virus's on her new laptop   
&gt;shes freaking the 						****					 out    
&gt;resotre computer to factory settings    
looses all the photos she uploaded a while back ( trust me there were alot)    
&gt;freaks out even more   
&gt;mfw
>mom buys notebook
>first day with new notebook
>belives everything someone sends her
>in less than a day she picked up 10-15 virus's on her new laptop
>shes freaking the **** out
>resotre computer to factory settings
looses all the photos she uploaded a while back ( trust me there were alot)
>freaks out even more
>mfw

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