E-mails. . Me: "How can I help you today, ma' am?" Client: "Is femail internet"? Me: "I beg your pardon?" Client: "Is femail on the internet? I have no internet E-mails Me: "How can I help you today ma' am?" Client: "Is femail internet"? "I beg your pardon?" on the internet? have no internet
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Me: "How can I help you today, ma' am?"
Client: "Is femail internet"?
Me: "I beg your pardon?"
Client: "Is femail on the internet? I have no internet, can I still read my email?''
Me: "Well yes, you must be able to get online to view your femail."
Client: "Oh, dear. I can' t see my femail."
Me: "Well, let' s see. Can you open up Internet Explorer for me and tell me what you
Client: "Open what?"
Me: "Your browser, can you open up your browser?"
Me: "What you click on when you want to browse the internet?"
Client: "I don' t use anything, my computer on, and rt' sthere."
Me: "Okay. Do you seethe little blue 'e' icon on your desktop?"
Client: "You mean I have to start writing letters again?"
Client: "I don' t have any pens at my desk. Ijust want my femail again."
Me: "No, ma' am, your desktop, on your computer screen. Can you click on the little
blue 'e' on your computer screen for me?"
Client: "Oh, this issoo much work. I' m too upset. Just send me my email. Can' t
you send me my email?''
Me: "I/ , ma' am. Can you tell me what color the lights are on your router
right now?"
Client: "My what?"
Me: "The little box with green or possibly a couple of red lights on it right now - ts
most likely near your computer?"
Client: "Lights and boxes, boxes and lights, just get my femail for me.
Me: "My test is showing that you should be able to get online right now. Can you tell
me what you' re seeing on your computer screen?"
Client: "ts been the same thing for the last two hours."
Me: "An error message?"
Client: "No, just stars. ts black and moving stars."
Me: 'Cdo you see your mouse next to your keyboard?"
Client: Wes."
Me: "Move it for me."
Client: "Move it?"
Me: "Yes. Move it"
Client: "My email!"
...
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Views: 39036 Submitted: 08/29/2012
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asd
#7 - CaptinAwesome
Reply +100 123456789123345869
(08/30/2012) [-]
<--her
<--her
User avatar #20 to #7 - rdangerdash
Reply +6 123456789123345869
(08/30/2012) [-]
The video that is from is sad as balls.
User avatar #149 to #20 - dryicevii
Reply +1 123456789123345869
(08/30/2012) [-]
Sauce?
User avatar #177 to #149 - CaptinAwesome
Reply 0 123456789123345869
(08/30/2012) [-]
called "crater face" i believe
#179 to #177 - dryicevii
Reply 0 123456789123345869
(08/31/2012) [-]
OH GOD THE FEELS
OH GOD THE FEELS
User avatar #8 to #7 - therealpokemon
Reply +137 123456789123345869
(08/30/2012) [-]
No, if she was doing that then the screensaver would have gone away.
#16 to #8 - zedacedia
Reply +23 123456789123345869
(08/30/2012) [-]
User avatar #86 to #16 - therealpokemon
Reply +1 123456789123345869
(08/30/2012) [-]
BUDDEH!
#175 to #86 - zedacedia
Reply 0 123456789123345869
(08/30/2012) [-]
lol i didn't even notice it was you.
#33 - winniedawho
Reply +25 123456789123345869
(08/30/2012) [-]
its hard to be serious but, guys, when looking into something, you should look into it first by "looking the the other's point of view". Imagine an old woman who never used computer in her life, but since his son gave him a computer, he tried to use it and of course since he doesn't know how to use it, he asks questions. therefore, we shouldn't act like we're the most intelligent being the world had ever conceived.
User avatar #113 to #33 - fancylad
Reply 0 123456789123345869
(08/30/2012) [-]
I would be understanding if the client even made an effort to understand what was going on, it felt like she was just looking for shortcuts to everything and didn't give enough of a **** to use his/her brain.
#122 to #33 - xuberpwnagex
Reply 0 123456789123345869
(08/30/2012) [-]
This goes beyond stupid. I know people who think going on the internet is rocket science and even they know what a screen saver is.
User avatar #171 to #33 - nnightfire
Reply 0 123456789123345869
(08/30/2012) [-]
We know how the internet works, but we waste our knowledge on Funnyjunk, so I think we are almost on the same level as on old lady :/
User avatar #42 to #33 - taternutz
Reply +113 123456789123345869
(08/30/2012) [-]
Your hypothetical old person got a sex change in the middle of you comment.
#29 - thebukman
Reply +89 123456789123345869
(08/30/2012) [-]
#34 to #29 - ilostmyacc
Reply -14 123456789123345869
(08/30/2012) [-]
**ilostmyacc rolls 633** Zim thread!
**ilostmyacc rolls 633** Zim thread!
#50 to #34 - kentguyuk
Reply +5 123456789123345869
(08/30/2012) [-]
Comment Picture
#105 to #50 - randomwaffle
Reply +1 123456789123345869
(08/30/2012) [-]
Comment Picture
#40 - trollmum
Reply +78 123456789123345869
(08/30/2012) [-]
This was painful to read...
#43 to #40 - elise
Reply +34 123456789123345869
(08/30/2012) [-]
#35 - yourmomsvaghair
Reply +53 123456789123345869
(08/30/2012) [-]
#99 - kornadth
Reply +49 123456789123345869
(08/30/2012) [-]
**kornadth rolled a random image posted in comment #2589 at sports ** MFW i read this while on the phone with user who can't access emails and we are waiting for reboot to be finished
User avatar #133 to #99 - YllekNayr
Reply 0 123456789123345869
(08/30/2012) [-]
Wow, this is the best roll I have ever seen.
#103 to #99 - gameshredder
Reply +9 123456789123345869
(08/30/2012) [-]
**gameshredder rolled a random image posted in comment #26 at How well I speak french ** the relevance.
**gameshredder rolled a random image posted in comment #26 at How well I speak french ** the relevance.
#47 - lookatmyhouseofwax
Reply +48 123456789123345869
(08/30/2012) [-]
HFW call is over
User avatar #1 - tenaciousjon
Reply +44 123456789123345869
(08/29/2012) [-]
Jesus Christ, I wouldn't be patient enough to deal with people like this. It's amazing how much people think you can do on the internet. They think you can just fix anything or do anything in 3 seconds and have everything perfect.
User avatar #56 to #1 - theodordronen
Reply 0 123456789123345869
(08/30/2012) [-]
Try reading it again imagining the client as a very old lady, like your grandmother or something. I couldn't get annoyed at her
User avatar #3 to #1 - chuckbillrow
Reply +44 123456789123345869
(08/29/2012) [-]
to be fair that could have been fixed in 3 seconds and have everything perfect if the client was not so dense
#2 - jackisawsm
Reply +36 123456789123345869
(08/29/2012) [-]
#100 - SilentRaver
Reply +30 123456789123345869
(08/30/2012) [-]
It's not the fact that old people are ignorant of computers that frustrates me, they have an excuse. It's when they ask for your help, and then they refuse to listen to your instructions because they don't immediately understand the purpose of them, and therefore assume you're one of those rascals trying to scam them or mess things up. Because they're older and that must mean they know more than you. Maybe about life, lady, but this is computers, where lives go to die. So listen to us when it comes to email damn it.
User avatar #132 to #100 - cjgnh
Reply +2 123456789123345869
(08/30/2012) [-]
you my friend have opened the door to understanding old people and why they are so ******* annoying. thumb for you.
User avatar #151 to #100 - atma
Reply +2 123456789123345869
(08/30/2012) [-]
thank you. you put into words what I was too lazy on my day off to formulate.
I was kind of ticked off by this content at first, because I was like, "she's probably eighty and depends on her family to help her use the computer," but by the end I could feel for the support worker.

Working in retail, and having the elderly shout at me because it's my fault that they're sliding their credit card upside-down... Make it stop. :(