or they just sent the wrong ones

I tell ya hwat, I've been cursed when it comes to ordering stuff online, from them sending me a pair of pants I didn't order with a note that said "your pants weren't in stock , take this one we can't seem to sell instead" up to them not refunding me for the wrong shoes I sent back until I threatened with a lawyer

there's a reason I document all my purchases, take pictures before and after opening, all that **** just in case it happens again
and **** happens 50% of the time