Microsoft Support = Bots?. I just had a "conversation" with a microsoft support team member named Joana Q. I believe she is a bot.. So I had an intere
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Microsoft Support = Bots?

I just had a "conversation" with a microsoft support team member named Joana Q. I believe she is a bot.

So I had an interesting Conversation
with ' '' Ihr "support" member.
This is me debunking the bot that
Joana Q" really is.
Joana Cl: at 13: 14: 13
Could you try to sign in again to
the link: that t have provided
earlier? We need to verify your
account so I can check: it your
account was an adult or child
account
Cameron: at . 03..
Cameron: at '
The verification nummer I
received was 8008135
I was prompted that the code has
expired.
Ely the way, the reason why yoai
are prompted with that error code
is Because you are trying to sign
using a child account.
Cameron: at
Uh - Thank. you Entail can
hack this kids account and steal
all of his coolness
Joana til: at 18'. 1& 14
You are most welcome.
Cameron. Could you try signing
in again to Xbt: . let me
Know once you are signed in.
Cameron: at 15: 13: 43
Thanks
Joana Ct: at 13: 22: 52
You are most welcome- Maal ask:
it you remember any
account associated with your
account’?
I t: buthrt receive any response. are
you still there’? Do you still need
assistance'?
Cameron: at 1822624
Cameron: at : 26: E
Joana ct: at 13: 25: 56
insight, you are retost .,
smile}
...
+14
Views: 1911
Favorited: 2
Submitted: 02/03/2014
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User avatar #2 - shallowandpedantic (02/03/2014) [-]
They are evolving
#3 - thebaconlord (02/04/2014) [-]
Tech here, we use a similar system for our online chat system.

It has pre set questions and responses and will direct the user to the most appropriate department (A real Human) we find that 40-60% of people have their problem solved by the bot however.
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